Returns & Exchanges
At Golden Motor, we want you to be completely satisfied with your fashion purchases. If your order doesn't meet your expectations, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the original items in their secure packaging and attach the pre-paid shipping label provided via our portal.
- 3.Ship It Back
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for peace of mind.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
